FOR LOGISTICS & FREIGHT Industry starter pack

Every shipment, every exception — and customers who hear it from you first.

A shipments queue with carrier, pickup date, charge, payment status, exception reasons and aging; shipper accounts with lanes, volumes, credit terms and customs details; quotes accepted and agreements e-signed in the portal, where proofs of delivery are shared; CSV import from your TMS; and one inbox for customers, carriers and drivers across email, SMS, WhatsApp and calls.

Start free — set up for logistics & freight companies See pricing

Your pipeline, out of the box

Lead→Quoting→Account setup→Active shipper→Rate review

Your shipments queue

QuoteBookedPicked upIn transitAt customsException / delayDelivered

Ready on day one

🚨Shipment exception → dispatch is alerted and someone is tasked to give the customer a new ETA
📦Delivered → a task to collect the proof of delivery and raise the invoice
📋Quote accepted in the portal → account-setup and credit-check task, automatically
⏱️Customer waiting 4 hours for an update → the team is nudged
Included on every plan

Everything else logistics & freight companies get

📥 One inbox, five channels

Email, live chat, SMS, WhatsApp and calls from every brand you run, in one queue with one history per client.

🔐 Branded client portal

Clients upload documents, answer forms, sign agreements and book calls under your name and colours.

⚡ Automations

Trigger on stage changes, signatures, deadlines, missed calls and work-queue events. Create tasks, notify people, move stages.

📞 Zaquil Voice & Messaging

Phone numbers, calls and texts inside the workspace, with scripts, outcomes and per-line reporting.

✨ AI that drafts, humans who send

Replies and summaries drafted from your own knowledge base — always reviewed by a person. Off by default for regulated industries.

📊 Reports & open API

Response times, workload, revenue and aging on one screen. REST API, webhooks and CSV import/export.

Live in a day, not a quarter.

Pick “Logistics & freight” at signup and your pipeline, forms, work queue, templates and automations are already there. 14 days free. No card.

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