FOR CALL CENTERS Industry starter pack

Answer for many clients at once — and always know which one is ringing.

A number and a script per client line, configurable dispositions, a ticket queue with aging, per-agent and per-brand call reports, and a live wallboard — plus the shared inbox for the emails, chats and texts that come with the calls.

Start free — set up for call centers & BPOs See pricing

Your pipeline, out of the box

Lead→Scoping→Line & script setup→Live→Quarterly review

Your tickets queue

OpenIn progressWaiting on customerEscalatedResolved

Ready on day one

📞Line rings → the agent sees the client’s brand and their approved script instantly
📌Call ends → one tick opens a ticket with the outcome and notes attached
⚡Missed call → callback task and a team alert within seconds
📺Wallboard for the big screen: calls waiting, answer rate, speed of answer, who is free
Included on every plan

Everything else call centers & BPOs get

📥 One inbox, five channels

Email, live chat, SMS, WhatsApp and calls from every brand you run, in one queue with one history per client.

🔐 Branded client portal

Clients upload documents, answer forms, sign agreements and book calls under your name and colours.

⚡ Automations

Trigger on stage changes, signatures, deadlines, missed calls and work-queue events. Create tasks, notify people, move stages.

📞 Zaquil Voice & Messaging

Phone numbers, calls and texts inside the workspace, with scripts, outcomes and per-line reporting.

✨ AI that drafts, humans who send

Replies and summaries drafted from your own knowledge base — always reviewed by a person. Off by default for regulated industries.

📊 Reports & open API

Response times, workload, revenue and aging on one screen. REST API, webhooks and CSV import/export.

Live in a day, not a quarter.

Pick “Call center & BPO” at signup and your pipeline, forms, work queue, templates and automations are already there. 14 days free. No card.

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